Privacy Policy for calmretreat

Effective as of 2025

1. Introduction

Welcome to calmretreat.vip, where we offer quiet resort stays with arts and nature. This Privacy Policy explains how calmretreat collects, uses, discloses, and protects your personal data when you visit our website and engage with our services.

2. Contact Information

Business Name: calmretreat
Business ID: CHE-883.744.741
Address: Pfingstweidstrasse 110, 8005 Zurich, Switzerland
Phone: +41762955083

For any questions, please reach out via our contact form.

3. Information We Collect

• Personal Identification Data (e.g., name, email address, phone number, postal address)
• Booking and stay details
• User preferences (e.g., room choices, activity interests)
• Technical data (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, time spent on pages, click patterns)

4. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our services
• Manage bookings and reservations
• Respond to inquiries and communicate updates
• Customize your experience based on preferences
• Comply with legal and regulatory obligations

5. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. Types of cookies we use include:

• Essential Cookies: Necessary for core functionality and security.
• Performance Cookies: Collect anonymous data to help us understand usage patterns.
• Functionality Cookies: Remember choices and preferences to improve your experience.
• Marketing Cookies: With your consent, help us deliver tailored content and promotions.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site performance or features.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. GDPR and Your Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”) under certain conditions
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us via our contact form. We will respond within one month of your request.

8. International Data Transfers

Your data may be transferred to and processed in Switzerland or other countries with adequate data protection standards. We implement safeguards such as standard contractual clauses to ensure your data remains protected.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

11. Governing Law

This policy is governed by the laws of Switzerland and applicable European regulations.

Contact Us

If you have any questions or concerns about this policy, please reach out via our contact form or call us at +41762955083.